Banking Collections Representative

San Antonio, TX 78216

Posted: 05/24/2022 Industry: Banking Job Number: 19244

Job Description


Job Description:
  • The Collections Representative is responsible for understanding customer's needs and delivering intelligent personalized solutions and education that will improve their overall financial security.
  • Payment arrangements may be negotiated to minimize loss to the organization.
  • Accounts are handled and worked in accordance with operational standards; follows the Fair Debt Collection Protection Act (FDCPA) and all local, state and federal laws pertaining to loan verification and collection.

Tasks
  • Uses established procedures and job experience to carry out and resolve moderately complex to complex work assignments and conducts member research as necessary.
  • Serves as a resource to less experienced team members.
  • Contacts customers in all stages of delinquency and across all product lines through automated and manual outbound dialing; receives inbound collections and general servicing calls.
  • Negotiates mutually satisfactory payment arrangements.
  • Follows the Fair Credit Reporting Act (FCRA) and all other applicable local, state and national laws and regulation surrounding the collection industry.

Meet Your Recruiter

Amber Gresham

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About San Antonio, TX

Step into a world of career possibilities in San Antonio, Texas! As a vibrant hub of culture, history, and opportunity, this city offers job seekers a unique blend of Texan charm and modern growth. From the iconic Alamo and romantic River Walk to the flavorful Tex-Mex cuisine and thriving arts scene with institutions like the McNay Art Museum and Tobin Center for the Performing Arts, San Antonio has something for everyone. With professional sports teams like the Spurs and a plethora of parks, there's always something exciting to do in this dynamic city. Don't miss out on your chance to explore our job listings and start your career journey in this enchanting region!