Business Analyst (Non-IT): Junior]

San Antonio, TX 78232

Posted: 07/17/2023 Job Number: 20851

Job Description


Assigned queue and working dispute claims the member submits and filing chargebacks or holding member liable.


Identifies and manages existing and emerging risks that stem from business activities and the job role.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Handles most aspects of the dispute cycle specific to the auto line of business by conducting the appropriate research and communicating the outcome to the member/vendor in a professional and timely manner. Resolves moderate member and/or vendor disputes related to coverage, billing, or services provided. Applies moderate analytical problem-solving skills by accurately identifying the issue and determining the best outcome. Evaluates complaints escalated from CEO Advocacy departments and provides written response and feedback to assist Advocacy in resolution of complaint.
  • Analytical skills
  • Critical Thinking
  • Reg Z Knowledge
  • Outlook, Nice, Phone System
  • AMEX Non-Fraud/Fraud Experience
  • In Office requirement and Dispute experience.

About PRG

With nearly 20 years of success in the staffing industry, Peyton Resource Group focuses on matching talent to the precise needs of our clients. Your success is our commitment, and we back up that commitment by only recommending opportunities that align with your goals. Our candidate-centric approach ensures you are in the driver’s seat of your career, and our team of recruiters will partner with you and support you every step of the way.

PRG’s dedication to service has been widely recognized throughout the industry. PRG has been awarded ClearlyRated’s Best of Staffing award for 7 straight years, as well as the Business Journal’s Best Places to Work in Dallas, San Antonio and Austin.

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