Adjuster Support Specialist

San Antonio, TX 78216

Posted: 03/08/2024 Job Number: 21256

Job Description


Assist in the triage and assignment of claims coverage legal questions by identifying relevant information in the claims file concerning personal, casualty, or property loss or damages. Responsible for assisting with claims processing and payments to third-party providers, monitoring charges and verifying correct payments. Provide support for sending denial letters on claims and sending follow-up requests for information.


  • Experience with the claims adjustment process (Two Years).
  • Experience with Property & Casualty Personal Lines of Insurance (Two Years).
  • Experience working in multiple claims files simultaneously (Two Years).
  • Salesforce, MS Excel, MS Outlook


  • Position requires daily monitoring of new legal coverage opinion requests.
  • The individual selected will need to review file and based on type of claim assign to internal or external legal resource for review.
  • For external assignments, individual will be required to obtain proper billing information and follow business process for delivery of the file materials.
  • The position will require the individual to work closely with the internal legal claims coverage team and will act as primary point of contact between the legal and claims adjusting teams.
  • While experience with Salesforce is beneficial, it is not necessary as we can train for the position.
  • Although the initial term for the position is six months, the term may be extended contingent on ongoing need.

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About San Antonio, TX

Step into a world of career possibilities in San Antonio, Texas! As a vibrant hub of culture, history, and opportunity, this city offers job seekers a unique blend of Texan charm and modern growth. From the iconic Alamo and romantic River Walk to the flavorful Tex-Mex cuisine and thriving arts scene with institutions like the McNay Art Museum and Tobin Center for the Performing Arts, San Antonio has something for everyone. With professional sports teams like the Spurs and a plethora of parks, there's always something exciting to do in this dynamic city. Don't miss out on your chance to explore our job listings and start your career journey in this enchanting region!