Peyton Resource Group
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Description:
Analysts will be required to respond to email messages from various teammates. Many tools are housed and found in Box folders and many are found in Excel.
While working independently, investigation fraud claims to determine member liability. On occasion, make outbound calls to members to inform them of the outcome of the dispute.
Candidate should be comfortable making calls and de-escalating members. They should be able to work independently and have critical thinking skills.
Follows written risk and compliance policies, standards, and procedures for business activities. Handles most aspects of the dispute cycle specific to debit card fraud by conducting the appropriate research and communicating the outcome to the member/vendor in a professional and timely manner. Applies moderate analytical problem-solving skills by accurately identifying the issue and determining the best outcome.
About PRG
With nearly 20 years of success in the staffing industry, Peyton Resource Group focuses on matching talent to the precise needs of our clients. Your success is our commitment, and we back up that commitment by only recommending opportunities that align with your goals. Our candidate-centric approach ensures you are in the driver’ s seat of your career, and our team of recruiters will partner with you and support you every step of the way.
PRG’ s dedication to service has been widely recognized throughout the industry. PRG has been awarded ClearlyRated’ s Best of Staffing award for 7 straight years, as well as the Business Journal’ s Best Places to Work in Dallas, San Antonio and Austin.
Business Analyst (Non-IT): Junior
San Antonio, TX 78232 US
Posted: 08/23/2023
2023-08-23
2023-10-24
Job Number: 20903
Job Description
Description:
Analysts will be required to respond to email messages from various teammates. Many tools are housed and found in Box folders and many are found in Excel.
While working independently, investigation fraud claims to determine member liability. On occasion, make outbound calls to members to inform them of the outcome of the dispute.
Candidate should be comfortable making calls and de-escalating members. They should be able to work independently and have critical thinking skills.
Follows written risk and compliance policies, standards, and procedures for business activities. Handles most aspects of the dispute cycle specific to debit card fraud by conducting the appropriate research and communicating the outcome to the member/vendor in a professional and timely manner. Applies moderate analytical problem-solving skills by accurately identifying the issue and determining the best outcome.
- 1-year Fraud investigation experience
- 1-year member contact
- 1-year Visa or MasterCard experience
- Excel, Box, Outlook
About PRG
With nearly 20 years of success in the staffing industry, Peyton Resource Group focuses on matching talent to the precise needs of our clients. Your success is our commitment, and we back up that commitment by only recommending opportunities that align with your goals. Our candidate-centric approach ensures you are in the driver’ s seat of your career, and our team of recruiters will partner with you and support you every step of the way.
PRG’ s dedication to service has been widely recognized throughout the industry. PRG has been awarded ClearlyRated’ s Best of Staffing award for 7 straight years, as well as the Business Journal’ s Best Places to Work in Dallas, San Antonio and Austin.