Banking
Ready to make your mark in the dynamic world of Banking? Explore our job opportunities in Banking and take your career to new heights. Banking offers unparalleled growth opportunities, with constant innovation driving the industry forward. Not only will you have the chance to make a tangible impact on society by managing finances and investments, but you'll also find immense job satisfaction in helping individuals and businesses secure their financial futures. Join us in the exciting and rewarding field of Banking today!
Peyton Resource Group
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Job Description:
Qualification:
Call Center Representative
Job Description
Job Description:
- Receives inbound calls from members solicited by customers to provide identity and verification documents.
- Call volumes will vary, average call volume 35-45 per day.
- Work is typically performed in a call center environment.
- Much of the work is typically conducted over the phone while sitting at a computer workstation.
- De-escalation –candidates should be able to showcase the ability to de-escalate a call and effectively navigate a challenging conversation.
- Ability to quickly learn and navigate multiple (3-5) different systems per call.
Qualification:
- Basic understanding of banking environment.
- Basic AML/CIP knowledge.
- Knowledge of Windows operating environment.
- Written and oral expression - the ability to communicate information in a way that is easily understood.
- Service orientation - actively looking for ways to help others.