Collections Representative

San Antonio, TX 78676

Posted: 09/10/2019 Job Number: 16565

SKILLS
  • Communication: ability to clearly communicate to the member (3 years)
  • Speed and efficiency in typing (30 WPM) (3 years)
  • Critical thinking through active listening (3 years)

TOOLS
  • Knowledge of proper use of a computer system
  • Knowledge of ID COMM systems
  • Knowledge of headset technology     

RESPONSIBILITIES
  • Inbound/outbound automated calls to secure payments on dilenquent accounts
  • Manual outbound calls to responsible party contacts to secure payments on dilenquent accounts
  • Critical thinking to analyize processes to provide a better member experience
  • Open for feedback/coaching opportuntites to better skills on an ongoing basis
  • Provide positive feedback/encouragement to teammates to help better their skills
  • Interprets information and provide valuable financial solutions regarding deliquent accounts
  • Educate members on differences on Credit Counseling Agencies versus Debt Settlement companies
  • Reliable and good attendance a must

 

About PRG

With nearly 20 years of success in the staffing industry, Peyton Resource Group focuses on matching talent to the precise needs of our clients. Your success is our commitment, and we back up that commitment by only recommending opportunities that align with your goals. Our candidate-centric approach ensures you are in the driver s seat of your career, and our team of recruiters will partner with you and support you every step of the way.

PRG s dedication to service has been widely recognized throughout the industry. PRG has been awarded ClearlyRated s Best of Staffing award for 5 straight years, as well as the Business Journal s Best Places to Work in Dallas, San Antonio and Austin.

Spencer Hood

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