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Dispute Analyst

San Antonio, TX 78216

Posted: 06/05/2023 Job Number: 20783

Job Description


Responsibilities:
  • Identifies and manages existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Follows written risk and compliance policies, standards, and procedures for business activities.
  • Handles most aspects of the dispute cycle specific to the auto line of business by conducting the appropriate research and communicating the outcome to the member/vendor in a professional and timely manner.
  • Resolves moderate member and/or vendor disputes related to coverage, billing, or services provided.
  • Applies moderate analytical problem-solving skills by accurately identifying the issue and determining the best outcome.
  • Evaluates complaints escalated from CEO Advocacy departments and provides written response and feedback to assist Advocacy in resolution of complaint.
  • Knowledgeable in Reg Z

 

Qualifications:
  • 6months-1 year of Debit/Credit Card Disputes
  • 6months-1 year of Visa Online (VROL)

Meet Your Recruiter

Adriana Andrade

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About San Antonio, TX

Step into a world of career possibilities in San Antonio, Texas! As a vibrant hub of culture, history, and opportunity, this city offers job seekers a unique blend of Texan charm and modern growth. From the iconic Alamo and romantic River Walk to the flavorful Tex-Mex cuisine and thriving arts scene with institutions like the McNay Art Museum and Tobin Center for the Performing Arts, San Antonio has something for everyone. With professional sports teams like the Spurs and a plethora of parks, there's always something exciting to do in this dynamic city. Don't miss out on your chance to explore our job listings and start your career journey in this enchanting region!