Peyton Resource Group
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At least one year inbound call center experience servicing loans and credit cards in bankruptcy status, part of a deceased customer's/member's estate, and in charged off status due to debt being delinquent for an excessive number of days. Strong consideration will be given to applicants having experience in all 3 skills described.
Taking inbound service calls to take payments over the phone, order statements/payoff letters/paid in full letters, provide account balances.
Providing high quality, compliant customer service to members when they call in about their loans and credit cards.
About PRG
With nearly 20 years of success in the staffing industry, Peyton Resource Group focuses on matching talent to the precise needs of our clients. Your success is our commitment, and we back up that commitment by only recommending opportunities that align with your goals. Our candidate-centric approach ensures you are in the driver’s seat of your career, and our team of recruiters will partner with you and support you every step of the way.
PRG’s dedication to service has been widely recognized throughout the industry. PRG has been awarded ClearlyRated’s Best of Staffing award for 7 straight years, as well as the Business Journal’s Best Places to Work in Dallas, San Antonio and Austin.
Financial Operations: Junior
Posted: 03/01/2024
2024-03-01
2024-08-26
Job Number: 21249
Job Description
At least one year inbound call center experience servicing loans and credit cards in bankruptcy status, part of a deceased customer's/member's estate, and in charged off status due to debt being delinquent for an excessive number of days. Strong consideration will be given to applicants having experience in all 3 skills described.
- Servicing accounts (loans and credit cards) in a bankruptcy
- Servicing accounts that were owned by a deceased client (estate)
- Servicing accounts that charged off because they were delinquent for an excessive number of days.
- Microsoft Outlook.
- Any corporate collections system to view balances and activity.
Taking inbound service calls to take payments over the phone, order statements/payoff letters/paid in full letters, provide account balances.
Providing high quality, compliant customer service to members when they call in about their loans and credit cards.
About PRG
With nearly 20 years of success in the staffing industry, Peyton Resource Group focuses on matching talent to the precise needs of our clients. Your success is our commitment, and we back up that commitment by only recommending opportunities that align with your goals. Our candidate-centric approach ensures you are in the driver’s seat of your career, and our team of recruiters will partner with you and support you every step of the way.
PRG’s dedication to service has been widely recognized throughout the industry. PRG has been awarded ClearlyRated’s Best of Staffing award for 7 straight years, as well as the Business Journal’s Best Places to Work in Dallas, San Antonio and Austin.
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