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Financial Operations: Junior

San Antonio, TX

Posted: 12/09/2024 Job Number: 21640

Job Description


Job Duties:
  • Handles inbound calls from members needing service on their loans and credit cards
  • Servicing includes taking payments over the phone, providing balances, requesting statements, payoff letters, paid in full letters, helping members enter into a settlement to resolve their debt.

 Required Experience:
  • Inbound call center experience servicing credit cards and loans in bankruptcy status, as part of a deceased customer's/member's estate, and in charged off status due to debt being delinquent for an excessive number of days
  • Experience using Outlook email system, Slack message system, & ability to learn account access system trained inhouse
  • Strong communication skills

About PRG

With 20 years of success in the staffing industry, Peyton Resource Group focuses on matching talent to the precise needs of our clients. Your success is our commitment, and we back up that commitment by only recommending opportunities that align with your goals. Our candidate-centric approach ensures you are in the driver’s seat of your career, and our team of recruiters will partner with you and support you every step of the way.

 

PRG’s dedication to service has been widely recognized throughout the industry. PRG has been awarded ClearlyRated’s Best of Staffing award for 10 straight years, as well as the Business Journal’s Best Places to Work in Dallas, San Antonio and Austin.

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