Fraud Prevention Specialist

San Antonio, TX 78216

Posted: 02/28/2019 Industry: Financial Services Job Number: 16054

Requirements:
  • Advanced computer Skills
  • Microsoft Office expertise
  • Experience working in call-center environment
  • Experience investigating suspicious activity to detect and mitigate fraudulent activity

 

Responsibilities:
  • Proficiently uses a variety of fraud management tools and systems to identify and investigate suspicious financial and non-financial activity on a wide range of products and services.
  • Effectively initiates contact with members to review suspicious activity; and if necessary, take appropriate actions to mitigate the risk and protect the member's assets.
  • Possesses multi product, system, and/or process knowledge and effectively uses it to prevent, detect and mitigate fraudulent activity across multiple products and services.
  • Effectively utilizes appropriate tools and procedures to report confirmed fraud and associated trends.
  • Applies foundational knowledge of the business, its products, and processes and provides improvement opportunities and recommended solutions to improve the effectiveness or efficiency of fraud prevention and detection.

 

Adriana Andrade

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