Technical Writer: Intermediate

San Antonio, TX

Posted: 11/18/2024 Job Number: 21613

Job Description


Job Duties:
  • Independently leads requirements gathering activities.
  • Consults with Business partners to understand current and future business needs requiring the Virtual Assistant.
  • Designs, tests, and implements conversational VA designs using Voiceflow / visio / figma and AWS Lex, user experience principles, conversational design.
  • Identifies and troubleshoots application issues.

Required Experience:
  • Knowledge of Virtual Assistant platforms, applications and standards
  • Knowledge of conversational designing and implementing on AWS Lex
  • Experience with Natural Language understanding and how it impacts conversational flows.
  • Knowledge of design concepts, standards and guidelines to align with user needs and expectations.
  • Experience using design tools (VoiceFlow, Figma, or visio).
  • Experience with Agile/SCRUM development methodology
  • Ability to iterate and improve conversational flows based on user feedback and best practices.
About PRG

With 20 years of success in the staffing industry, Peyton Resource Group focuses on matching talent to the precise needs of our clients. Your success is our commitment, and we back up that commitment by only recommending opportunities that align with your goals. Our candidate-centric approach ensures you are in the driver’s seat of your career, and our team of recruiters will partner with you and support you every step of the way.

 PRG’s dedication to service has been widely recognized throughout the industry. PRG has been awarded ClearlyRated’s Best of Staffing award for 10 straight years, as well as the Business Journal’s Best Places to Work in Dallas, San Antonio and Austin.

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About San Antonio, TX

Step into a world of career possibilities in San Antonio, Texas! As a vibrant hub of culture, history, and opportunity, this city offers job seekers a unique blend of Texan charm and modern growth. From the iconic Alamo and romantic River Walk to the flavorful Tex-Mex cuisine and thriving arts scene with institutions like the McNay Art Museum and Tobin Center for the Performing Arts, San Antonio has something for everyone. With professional sports teams like the Spurs and a plethora of parks, there's always something exciting to do in this dynamic city. Don't miss out on your chance to explore our job listings and start your career journey in this enchanting region!